15 of 16 people found the following review helpful Got the Lemon, June 3, 2016 This review is from: 2016 Newest Dell 15.6" HD LED TOUCHSCREEN Laptop, Intel Core i3-5015U 2.1 GHz, 6GB RAM, 1TB HDD, HDMI, Webcam, WIFI, Windows 10, Black (Personal Computers) I know this happens rarely but please don't let it happen to me...on start-up brand new out of the box the laptop locked up. Called Dell support and after an hour and a half with Mumbai and all the tests they had me run it locked up and failed the diagnostic test going on hour 2 with them.
Dell tech support finally admitted it was a hardware problem and nothing could be done.
Several electronic devices of all makes are bad out of the box. Bad for me and bad for Dell they sent me one of their lemon products. Help other customers find the most helpful reviews Was this review helpful to you? 31 of 31 people found the following review helpful Good laptop, April 21, 2016 This review is from: 2016 Newest Dell 15.6" HD LED TOUCHSCREEN Laptop, Intel Core i3-5015U 2.1 GHz, 6GB RAM, 1TB HDD, HDMI, Webcam, WIFI, Windows 10, Black (Personal Computers) Bought laptop for mother-in-law to replace Windows Vista desktop. She wanted a full size keyboard (with number keys) and 15.6" screen for paying bills, email, etc. The added bonus is the touchscreen, dvd-rw, and portability. My son set it up for her and found the Windows 10 setup experience much better than with prior Windows versions. With the 6gb memory and i5, this laptop should serve her well for years to come. Help other customers find the most helpful reviews Was this review helpful to you? 5 of 5 people found the following review helpful Good value for the money, July 17, 2016 This review is from: 2016 Newest Dell 15.6" HD LED TOUCHSCREEN Laptop, Intel Core i3-5015U 2.1 GHz, 6GB RAM, 1TB HDD, HDMI, Webcam, WIFI, Windows 10, Black (Personal Computers) Good value for the money. I don't really use the touchscreen but it's nice to know I have it if I ever want to use it. Windows 10 is a big improvement too. I still notice that at time my cursor will jump around when I am typing. I think that is a windows bug because my last laptop did that too. it helped to turn off the touchpad. Help other customers find the most helpful reviews Was this review helpful to you? |