21 of 22 people found the following review helpful Broken usb ports. Have had for 48 hours and already sending to HP for new parts, February 3, 2017 I would love to leave a great review! I really, Truley would! But I can't. I love almost everything about this laptop! It was a steal at the price and is more or less lightning quick. Within 3 days of taking it out of its box and nice new packaging and plastic I find that 3 out of 3 usb ports do not work. So I contacted hp support to see if I had any kind of warranty and if they can fix it (because you know, it would be nice to have a warranty for something you pay 400$+ for) turns out my 1 year warranty is now only a 9 month warranty because the seller bought the laptop at a Walmart and resold it to me. Turns out the day you purchase the laptop is the day the warranty becomes active, regardless of it being taken out of the box, booted up, or registered) so now I'm not even getting a standard year warranty which is pretty sucks. After spending 2 hours talking with HP, They determined I that I need to send my BRAND NEW OUT OF THE BOX FOR 2 DAYS laptop to them to be fixed (through... Read more Help other customers find the most helpful reviews Was this review helpful to you? 15 of 15 people found the following review helpful Good value for the money!, January 28, 2017 This review is from: HP 15.6" HD Touchscreen Flagship Laptop Computer, AMD Quad-Core A10-9600P 2.40GHz APU, 8GB DDR3 RAM, 1TB HDD, DVDRW, USB 3.0, HDMI, HD Webcam, WIFI, Windows 10 Home (Personal Computers) My son found this and bought it. He was looking for a touch screen laptop and we were very surprised to find this one for $400. It was not difficult to set-up and get started using. We did not know that this came with a wireless mouse and so we bought one (also an HP). However, the mouse that came with it is very difficult to use and so we ended up opening and trying out the additional one that we bought. He is happy with that mouse. It is fairly lightweight as well. Good buy. Help other customers find the most helpful reviews Was this review helpful to you? 10 of 10 people found the following review helpful Good laptop poor battery life, January 20, 2017 This review is from: HP 15.6" HD Touchscreen Flagship Laptop Computer, AMD Quad-Core A10-9600P 2.40GHz APU, 8GB DDR3 RAM, 1TB HDD, DVDRW, USB 3.0, HDMI, HD Webcam, WIFI, Windows 10 Home (Personal Computers) Very good laptop for the money has everything you need and more but the down side of it is the battery life is poor. Fully charged only gets you 2hrs. Of battery maybe mine is defective I don't know but that's my only complaint. Help other customers find the most helpful reviews Was this review helpful to you? |