14 of 14 people found the following review helpful
Quickest return ever...Completely abandoned by quality control,
March 1, 2017 This review is from: HP x360 Flagship High Performance 2-in-1 Convertible Laptop PC 15.6" Full HD 1920x1080 TouchScreen Intel i5-7200U Processor 8GB Memory 1TB HDD 802.11AC Bluetooth Windows 10 Silver (Personal Computers)
Absolute fear in my eyes when the laptop arrived in a large box with one flap open. I'm thinking the laptop is not in there. It was. I opened the box for the laptop and found it was protected with a sheet of brown paper. That was it. Lots of room to bounce around. Booted up the laptop and the very first thing I notice with this very large LCD leak.(See photos) No way will I get used to that and based on how it was shipped to me, no telling what might have been jarred lose in the laptop. I won't take the chance.
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Was this review helpful to you? 9 of 9 people found the following review helpful
Probably best to avoid.,
March 14, 2017 This review is from: HP x360 Flagship High Performance 2-in-1 Convertible Laptop PC 15.6" Full HD 1920x1080 TouchScreen Intel i5-7200U Processor 8GB Memory 1TB HDD 802.11AC Bluetooth Windows 10 Silver (Personal Computers)
A can't honestly comment on the products performance because the unit arrived with a malfunctioning keyboard. This was quickly confirmed online by HP Technical Support, and they sent me a box to ship it to them for repair, I wish I had sent it back to Amazon for a refund.
The unit returned a couple weeks later with a new keyboard. But when I started using it, I noticed the wrong letters appear as I typed. I hadn't noticed, but they had replaced my QWERTY keyboard with an AZERTY keyboard (common in French countries), though left it mapped out as a QWERTY keyboard. I didn't know they existed prior, but surprise!
Tech support, after several rounds of explanation, apologized and sent another box to replace the keyboard again. I sent them the laptop, and they have had it ever since. It's been over a month, which is absurd. Unfortunately, I'm trapped now. Can't return it to Amazon. It's been too long even though I only had it for a day, and I don't even actually have it! My...
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Was this review helpful to you? 4 of 4 people found the following review helpful
Great overall buuuuut...,
March 6, 2017 This review is from: HP x360 Flagship High Performance 2-in-1 Convertible Laptop PC 15.6" Full HD 1920x1080 TouchScreen Intel i5-7200U Processor 8GB Memory 1TB HDD 802.11AC Bluetooth Windows 10 Silver (Personal Computers)
Great laptop for the price, true that the HDD holds back the system, I have gone ahead and swapped it out for a Samsung Evo 850 and it works like a dream. No hiccups and super fast boot times. Highly recommend you upgrade the drive, it's a simple removal of the keyboard bezzel. Ram is a whole nother story. There are 2 slots and only one has 8gb or ram. It uses a pc12800 chip, I had to take out the Mobo to access the memory. Worth the time and effort. Definitely blows away the competition in the price range even counting the SSD and RAM upgrade. My screen was very crisp no issues there. I'm dropping a star for the crappy HDD and annoying assembly. Everything else rocks! Highly recommended if you got some tech/tinckering skills.
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